Departure delay The transport has been delayed in departing on the arranged transport action. Equipment failure Delivery/collection could not be effected due to equipment failure. Incorrect address The address given for the action was incorrect. Package not ready The package was not available for collection. Totally missing The total goods/consignments/equipment is missing. Tracking information unavailable The tracking information of the goods/consignments/equipment is unavailable. Unknown The reason is unknown Stolen A consignment or goods have been stolen.